Shipping

Shipments to the Spanish mainland and the Balearic Islands will be free on orders from € 80. For orders sent to the mainland and the Balearic Islands less than € 80, shipping costs are 5.95€. The website will calculate shipping costs outside the mainland and the Balearic Islands.

Shipments will be made once the availability of the product in stock has been confirmed and once the payment has been confirmed.

The delivery time set on the website will be purely indicative. In Spanish mainland territory it is estimated that it will be 24 to 48 hours *, from Monday to Friday, for those orders placed on business days. In Spanish island territory, Ceuta and Melilla, it is estimated that it will be 48 to 72 hours *, from Monday to Friday, for those orders placed on working days.

*In Sales season and Outlet product deliveries may be delayed.

However, MACSON will endeavor to respect this period, not being responsible in case of exceeding the initially estimated period for any reason. Shipments to the Canary Islands, Ceuta and Melilla and to the rest of the territories outside of Spain are not free, they will have the specific cost indicated at all times in the purchase process; These expenses are paid in advance in the purchase process through the forms of payment established on this website. Regarding the delivery period, you will also find the periods during the purchase process, which will be determined by the transport companies. The purchase can be received at any address as long as it is not a post office box.

MACSON is not responsible if delivery addresses are incorrect or incomplete. You can place your order and establish a delivery address different from that of your personal data. In this way, we seek to offer you the greatest possible ease and comfort. You can check the status of a shipment through the tracking platform where you will see reflected and updated all the information regarding your order.

In case of not being able to make the delivery due to the absence of the recipient, the transport agency will leave an indicative note and will try to connect by phone with the recipient. After a failed attempt, the client must contact the transport agency to proceed with the delivery.

The "Pick & Collect" service is also available in any of our stores.